0844 2415 668

Calls to this number cost 7p / minute plus your network operator’s access charge.

The Importance of Customer Service at Virgin Atlantic

Customer service plays a vital role in any industry, and Virgin Atlantic is no exception. As one of the leading airlines in the UK, Virgin Atlantic is committed to providing exceptional service to its customers. Whether it’s assisting with bookings, addressing concerns, or offering support, the customer service team is dedicated to ensuring a positive experience for every passenger.

Virgin Atlantic offers a range of services, including flights to various destinations worldwide, vacation packages, and rewards programs. In such a fast-paced industry, customer service is crucial to address any queries, resolve issues, and provide guidance to customers. Whether it’s a lost baggage claim, flight cancellation, or general inquiry, contacting Virgin Atlantic’s customer support team is the best way to get the help you need.

How to Contact Virgin Atlantic

There are several ways to get in touch with Virgin Atlantic’s customer service team. To reach them directly, you can call their customer service phone number 08442415668, which is available 24/7. Alternatively, you can visit one of their physical locations or reach out to them via their website and social media profiles.

Virgin Atlantic understands that different customers have different preferences, so they offer various channels through which you can contact them. By providing multiple options, they ensure that customers can choose the method that suits them best for getting the assistance they need.

Opening Hours


When it comes to contacting companies like Virgin Atlantic, the best times to call are typically during their non-peak hours. Mornings and early afternoons tend to be less busy, allowing for shorter wait times and more immediate assistance. Avoiding lunchtimes and late afternoons will help you get through to a representative more quickly and efficiently.

The Benefits of Calling the Virgin Atlantic Contact Number

Calling the Virgin Atlantic contact number has several benefits for customers. One major advantage is the ability to speak directly to a customer service representative who can provide immediate assistance and resolve issues efficiently. Whether you have a technical problem, a query about your booking, or need information on flight options, the customer service team is trained to handle all types of inquiries.

Virgin Atlantic’s contact number is also beneficial for urgent matters or last-minute changes to your travel plans. If you need to make a booking on short notice or modify your existing reservation, contacting them via phone allows for quick and personalized assistance.

Virgin Atlantic – Frequently Asked Questions

1. What should I do if my baggage is lost?
If your baggage is lost during your Virgin Atlantic flight, immediately contact the airline’s customer service team. They will guide you through the process of filing a lost baggage claim and help you locate your belongings.

2. How can I check-in for my flight?
Virgin Atlantic offers online check-in, which is the most convenient option. Alternatively, you can also check-in at the airport kiosks or the Virgin Atlantic check-in desk.

3. What do I do if my flight is cancelled?
In the event of a flight cancellation, Virgin Atlantic will proactively contact affected passengers and provide alternative travel arrangements. However, if you have any concerns or need further assistance, reach out to their customer service team for support.

4. How can I make changes to my booking?
To make changes to your Virgin Atlantic booking, you can contact their customer service team via phone or manage your booking online through their website.

5. How can I earn and redeem rewards with Virgin Atlantic?
Virgin Atlantic offers a rewards program called Flying Club. You can earn miles by flying with them or through their partners, and these miles can be redeemed for flight upgrades, discounts, and other benefits. Visit their website or contact customer service for more information.

6. Can I request special assistance for my flight?
Yes, Virgin Atlantic offers special assistance for passengers with disabilities, medical conditions, or other needs. Contact their customer service team to make arrangements and ensure a comfortable journey.

7. How can I get a refund for my ticket?
If you are eligible for a refund, you can request it by contacting Virgin Atlantic’s customer service team. They will guide you through the refund process and provide any necessary assistance.

8. Are there any restrictions on baggage allowance?
Virgin Atlantic has specific baggage allowances based on the type of fare and destination. Their customer service team can provide detailed information on baggage restrictions and allowances for your specific flight.

9. Can I pre-select my seat?
Yes, you can pre-select your seat during the booking process or manage your seat selection through Virgin Atlantic’s website. If you have any difficulties or need further assistance, their customer service team is available to help.

10. How can I provide feedback about my flight experience?
To provide feedback about your Virgin Atlantic flight experience, you can reach out to their customer service team. They value customer feedback and strive to continuously improve the quality of their services.