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0844 2415 671

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Importance of Victorian Plumbing Customer Service

Customer service plays a crucial role in any business, and Victorian Plumbing understands this importance. As a leading provider of bathroom products in the UK, Victorian Plumbing is committed to delivering exceptional customer service to its clients.

Whether you need assistance with a product query, require support with an order, or have any other inquiries, contacting Victorian Plumbing’s customer support team is essential. By reaching out to them, you can get prompt help and resolve any issues you may have, ensuring a positive experience with your purchase.

How to Contact Victorian Plumbing

There are various ways to get in touch with Victorian Plumbing’s customer service team. Here are the different contact options available:

  • Contact Victorian Plumbing via phone at 08442415671
  • Visit the Victorian Plumbing website and utilize their chat function for quick assistance
  • Follow Victorian Plumbing on social media platforms like Facebook and Twitter to stay updated and reach out for support

Opening Hours

Monday - Friday 8:00am - 8:45pm,Saturday, Sunday 8:30am - 4:45pm

When contacting companies by phone, it is generally advisable to do so during their working hours, typically between 8:00 AM and 6:00 PM. This is when most customer service teams are readily available to provide assistance.

Benefits of Calling Victorian Plumbing Contact Number

Calling Victorian Plumbing’s contact number offers several advantages. If you have a specific inquiry or issue that requires immediate attention, speaking with a customer service representative over the phone allows for direct and real-time communication.

Whether you need support with technical details, assistance with billing, or guidance on product selection, calling the contact number ensures a personalized experience and a chance to have your concerns addressed effectively.

Victorian Plumbing – Frequently Asked Questions

1. What is the average delivery time for Victorian Plumbing products?

Victorian Plumbing aims to deliver products within 3-5 working days, subject to availability.

2. How can I track my order status?

You can track your order status by logging into your Victorian Plumbing account and accessing the order history section.

3. What if I receive a damaged or faulty item?

If you receive a damaged or faulty item, contact Victorian Plumbing’s customer service immediately with your order details. They will assist you in arranging a replacement or refund.

4. Can I cancel my order?

Yes, you can cancel your order if it hasn’t been dispatched yet. Contact Victorian Plumbing’s customer service team for assistance.

5. How can I make a payment?

Victorian Plumbing accepts payments through various methods, including major debit and credit cards, PayPal, and Klarna. Choose your preferred option during the checkout process.

6. Do you offer installation services?

Victorian Plumbing does not currently offer installation services. However, they provide comprehensive installation guides and videos to assist customers with DIY installations.

7. What is your returns policy?

Victorian Plumbing has a hassle-free returns policy that allows you to return unwanted or faulty items within 30 days of receipt. Refer to their website for detailed information.

8. Do you offer trade accounts?

Yes, Victorian Plumbing offers trade accounts for business customers. Contact their customer service team to discuss the trade account options available.

9. Can I request a product brochure?

Yes, you can request a product brochure from Victorian Plumbing by filling out the brochure request form on their website.

10. Is there a warranty on Victorian Plumbing products?

Most Victorian Plumbing products come with a manufacturer’s warranty. Details regarding specific warranties can be found on the product pages of their website.