0844 2415 676

Calls to this number cost 7p / minute plus your network operator’s access charge.

About Very

Very is a UK-based online retailer that offers a wide range of products, including clothing, electronics, furniture, home appliances, and more. They are owned by The Very Group, one of the UK’s largest online retailers. Customer service is a crucial aspect of their business, as it ensures customer satisfaction and helps resolve any issues or concerns that may arise. Whether it’s assistance with an order, product information, or any other query, contacting Very’s customer support team is the best way to get help.

How to Contact Very

If you need to get in touch with Very for support, there are several ways to do so. You can reach their customer service team through the phone by calling 08442415676. Alternatively, you can visit their physical locations if you prefer face-to-face assistance. Very’s website also provides chat links and email options for contacting their support team. Additionally, you can connect with Very on social media platforms to seek help or stay updated with their latest offers and promotions.

Opening Hours

Monday to Friday 8am – 8pm and Saturday 8am – 6pm

When it comes to contacting companies, it’s generally advisable to call during non-peak hours to reduce wait times. Typically, early mornings and late afternoons are less busy, resulting in shorter wait or response times. However, it’s important to check Very’s specific opening hours for accurate information.

Benefits of Calling the Very Contact Number

Calling the Very contact number provides numerous benefits for customers. If you’re experiencing technical issues with a product, their customer service team can provide troubleshooting assistance and guide you through the process. For billing inquiries, they can help clarify any concerns and resolve payment issues. Additionally, if you’re interested in purchasing a product, calling the contact number allows you to speak directly with a representative who can provide detailed information and assist with your purchase.

Very – Frequently Asked Questions

1. What should I do if I receive a faulty product?

If you receive a faulty product from Very, you should contact their customer service team immediately. They will guide you through the return or exchange process and ensure that you receive a replacement or refund.

2. How can I track my order?

To track your order, you can visit the Very website and log into your account. There, you will find the tracking information for your order, allowing you to see the status and estimated delivery date.

3. What payment methods does Very accept?

Very accepts various payment methods, including debit and credit cards, PayPal, and Buy Now Pay Later options. You can choose the most convenient method for your purchase during the checkout process.

4. What should I do if I need to return an item?

If you need to return an item to Very, you can initiate the return process through their website. Follow the provided instructions to generate a return label and arrange for the item to be collected or dropped off at a designated location.

5. How long does delivery take?

The delivery time depends on the item you’ve purchased and its availability. Very offers different delivery options, including next-day delivery and standard delivery, with estimated delivery times provided at the time of purchase.

6. What should I do if I forget my account password?

If you forget your Very account password, you can easily reset it by clicking on the “Forgotten password” link on the login page. Follow the instructions to reset your password and regain access to your account.

7. Can I cancel or change my order?

If you need to cancel or change your order, it’s best to contact Very’s customer service team as soon as possible. They will assist you in making any necessary changes or cancellations, depending on the status of your order.

8. What promotions or discounts are currently available?

For information on current promotions or discounts, you can visit Very’s website or check their social media profiles. They regularly update their platforms with the latest offers and sales, ensuring that customers stay informed about the best deals.

9. What should I do if I have an issue with a Very account charge?

If you notice any discrepancies or have concerns regarding a charge on your Very account, reach out to their customer service team immediately. They will investigate the issue and assist you in resolving any billing concerns.

10. Are there any warranty options for the products purchased from Very?

Yes, many products purchased from Very come with warranty options. The specific warranty details can vary depending on the product, so it’s advisable to review the product description or contact customer service for more information.