0844 2415 703

Calls to this number cost 7p / minute plus your network operator’s access charge.

About Toolstation

Toolstation is a leading retailer for trade tools, accessories, and hardware products. With a wide range of products, including power tools, hand tools, plumbing supplies, electrical equipment, and much more, Toolstation offers quality products at competitive prices. Based in the United Kingdom, Toolstation is dedicated to providing excellent customer service to its customers.

Customer service plays a vital role in ensuring customer satisfaction. Whether customers need assistance with product inquiries, technical support, or billing issues, contacting Toolstation’s customer support team is essential. The customer service phone number, 08442415703, is the fastest and most efficient way to get help and resolve any concerns.

How to Contact Toolstation

There are multiple ways to contact Toolstation for help or support:

  • By calling the customer service phone number, 08442415703, to speak directly with a representative.
  • By visiting one of Toolstation’s physical locations for in-person assistance.
  • By reaching out through the provided chat feature on Toolstation’s website for immediate online support.
  • By connecting with Toolstation through their social media profiles for quick responses.

Opening Hours


Generally, the best times to contact companies are during weekdays, outside of peak hours. This tends to be early morning or later in the afternoon. Avoiding lunchtimes and busy periods may help reduce wait and response times.

The Benefits of Calling the Toolstation Contact Number

Calling the Toolstation contact number provides several benefits for customers:

  • Immediate Assistance: Customers can speak directly with a knowledgeable representative who can provide real-time solutions to their inquiries.
  • Personalized Support: By calling, customers can receive personalized assistance tailored to their specific needs, whether it’s technical support, billing inquiries, or sales-related questions.
  • Efficient Issue Resolution: Through direct communication, customers can quickly resolve any concerns or problems they may be facing, ensuring a satisfactory resolution.

Toolstation – Frequently Asked Questions

1. Why is my online order taking longer than expected to arrive?

Delivery times may vary based on factors such as product availability and shipping location. If you have concerns about your order, it is best to contact Toolstation’s customer service team for specific updates.

2. How can I track the status of my order?

For order tracking, you can log in to your Toolstation account and access the tracking information provided. If you require further assistance, contact the customer service team.

3. What payment methods does Toolstation accept?

Toolstation accepts various payment methods, including credit/debit cards, PayPal, and gift cards. For specific payment-related inquiries, it’s best to reach out to their customer service team.

4. Are returns possible if I change my mind about a purchase?

Toolstation offers a hassle-free returns policy. If you decide to return a product, it’s recommended to review their returns policy or contact customer service for guidance.

5. Can I cancel or modify my order after it has been placed?

Once an order is placed, it may not be possible to make changes online. To cancel or modify your order, contacting Toolstation’s customer service team is advised.

6. Are there any warranties or guarantees on Toolstation products?

Toolstation provides warranties and guarantees on many of its products. Details regarding specific warranties can be found on their website or by contacting the customer service team.

7. How do I find the nearest Toolstation store?

Toolstation’s website offers a store locator feature, allowing customers to easily find the nearest store location and access directions.

8. What should I do if I receive a damaged or faulty product?

If you receive a damaged or faulty product, reach out to Toolstation’s customer service team immediately. They will guide you through the process of returning or replacing the item.

9. Are there any discounts or promotions available for Toolstation products?

Toolstation regularly offers promotions and discounts on various products. Checking their website or subscribing to their newsletter is a great way to stay updated on the latest deals.

10. Can Toolstation provide technical support for their products?

Yes, Toolstation offers technical support for their products. If you require assistance with product usage or troubleshooting, their customer service team can provide guidance and support.