Calls to this number cost 7p / minute plus your network operator’s access charge.
About Together Energy
Together Energy is a British energy supplier based in the United Kingdom. They provide a range of energy services, including gas and electricity, to residential and business customers. As a customer-focused company, Together Energy recognizes the importance of excellent customer service in the energy sector. Whether you have questions about your energy bill, need technical support, or want to report any issues, getting in touch with Together Energy’s customer support team is essential.
How to Contact Together Energy
There are several ways to get in touch with Together Energy’s customer service team. You can call their customer service phone number at 08442415707. Alternatively, you can reach out to them through their website by filling out a contact form or using the live chat feature. Together Energy also has a presence on social media platforms where you can connect with them for support.
9am - 5pm, Monday - Friday
When it comes to calling companies for assistance, it is generally recommended to reach out during non-peak hours, such as early morning or late afternoon. This can help minimize wait times and increase the chances of speaking to a customer service representative promptly.
Benefits of Calling Together Energy
Calling Together Energy’s contact number offers several benefits for customers seeking assistance. By speaking directly to a customer service representative, you can receive immediate support and have a personalized conversation to address your specific needs. Whether you require technical support to resolve an issue with your energy supply, have questions about your bill or payment options, or need information about their products and services, calling Together Energy ensures a quick resolution to your queries.
Together Energy – Frequently Asked Questions
1. How can I check my energy usage with Together Energy?
To check your energy usage, you can log in to your Together Energy online account, where you will find detailed information about your consumption.
2. What should I do if I experience a power outage?
If you experience a power outage, you should contact your local distribution network operator (DNO) directly. Their contact details can be found on Together Energy’s website or your energy bill.
3. How can I switch to Together Energy?
To switch to Together Energy, you can visit their website and follow the instructions for switching suppliers. Alternatively, you can call their customer service number for assistance with the switching process.
4. What payment options does Together Energy offer?
Together Energy offers a range of payment options, including direct debit, prepayment, and online payments. You can choose the method that best suits your preferences.
5. How do I submit a meter reading to Together Energy?
You can submit your meter reading to Together Energy by logging into your online account and entering the meter reading information in the designated section. Alternatively, you can contact their customer service team for assistance.
6. What happens if I have a complaint?
If you have a complaint, you can contact Together Energy’s dedicated customer complaints team through their website, phone, or email. They will investigate your complaint and work towards a satisfactory resolution.
7. How can I set up a smart meter with Together Energy?
To set up a smart meter with Together Energy, you can contact their customer service team for guidance and to schedule an installation appointment.
8. Can I switch my tariff with Together Energy?
Yes, you can switch your tariff with Together Energy. Contact their customer service team to explore the available options and choose a tariff that suits your energy needs.
9. What should I do if I am moving home?
If you are moving home, you should inform Together Energy at least 48 hours in advance. You can contact their customer service team to provide the necessary details and ensure a smooth transition of your energy supply.
10. How do I read my energy meter?
To read your energy meter, locate the meter in your property and record the numbers displayed. Most meters have separate readings for day and night usage.