0844 2415 725

Calls to this number cost 7p / minute plus your network operator’s access charge.

About The Gym

the gym is a leading fitness and wellness company providing a wide range of services to help individuals achieve their health and fitness goals. With state-of-the-art gym facilities, professional trainers, and a variety of workout classes, the gym is dedicated to supporting its customers’ wellness journeys. Customer service plays a crucial role in ensuring a smooth and satisfying experience for all members. Whether it’s assistance with membership inquiries, equipment troubleshooting, or general support, contacting the gym Customer Service is the best way to get the help you need.

How to Contact the gym

Contacting the gym Customer Service is easy and convenient. You can reach out to them through the customer service phone number 08442415725, where friendly and knowledgeable representatives are available to assist you. Alternatively, you can visit the gym’s website and access their chat support feature for instant help. If you prefer a more traditional approach, the gym has physical locations across the country where you can speak directly to their staff. You can also follow the gym on social media platforms like Facebook and Twitter for updates and to reach out with any queries or concerns.

Opening Hours


When it comes to contacting companies in general, the best times to call are usually during weekdays, between 9 AM and 5 PM, as this is when customer service teams are likely to be the least busy. Avoid calling during lunchtime or at the end of the day when there might be higher call volumes.

Benefits of Calling the the gym Contact Number

If you’re facing any issues with your the gym membership, calling the customer service phone number is the most efficient way to get assistance. The representatives are trained to handle a variety of inquiries, including technical support for fitness equipment, billing matters, membership cancellations, and general questions. They can provide step-by-step guidance, offer troubleshooting solutions, and ensure that your concerns are addressed promptly. By calling the customer service number, you can save time and avoid potential frustrations by speaking directly to a dedicated team member who can assist you efficiently.

the gym – Frequently Asked Questions

1. How can I sign up for a membership with the gym?

To sign up for a membership with the gym, you can visit their website and follow the registration process, or you can visit one of their physical gym locations where staff members can assist you in person.

2. What types of classes are offered at the gym?

the gym offers a wide variety of classes ranging from cardio workouts to strength training, yoga, and dance classes. They have options for all fitness levels and interests.

3. How do I cancel my the gym membership?

To cancel your the gym membership, you can contact their customer service team through the provided phone number or visit one of their gym locations. They will guide you through the cancellation process and provide the necessary assistance.

4. What should I do if I encounter technical issues with the fitness equipment at the gym?

If you come across any technical issues or difficulties with the fitness equipment at the gym, contact their customer service team immediately. They will provide troubleshooting steps or arrange for necessary repairs as needed.

5. Is personal training available at the gym?

Yes, the gym offers personal training services with experienced and certified trainers who can provide personalized workout plans and guidance to help you achieve your fitness goals.

6. Can I freeze my the gym membership?

Yes, the gym allows members to freeze their memberships for a certain period of time. Contact their customer service team for more information on the freezing process and any associated charges.

7. How can I update my billing information?

To update your billing information, you can either log in to your the gym account online and make the changes, or contact their customer service team for assistance.

8. Are there any additional fees apart from the monthly membership charges?

the gym may have additional fees for certain services or classes beyond the monthly membership charges. Contact their customer service team to clarify any details regarding additional fees.

9. Can I transfer my the gym membership to a different location?

Yes, the gym allows membership transfers between their gym locations. Contact their customer service team to initiate the transfer process and receive all the necessary information.

10. What safety measures are in place at the gym gyms?

the gym prioritizes the safety of its members by implementing various safety measures, including regular cleaning and sanitization of equipment and facilities, enforcing social distancing guidelines, and providing hand sanitizing stations throughout the gyms.