0844 2415 744

Calls to this number cost 7p / minute plus your network operator’s access charge.

About Sumup

Sumup is a company that provides payment solutions for small businesses. They offer a range of products and services, including card readers and payment software, to help businesses accept payments easily and securely. Customer service plays a vital role in ensuring that Sumup’s clients have a smooth experience with their products and services. Whether it’s technical issues, billing queries, or sales inquiries, contacting Sumup’s customer support team is crucial for getting the assistance needed.

Good customer service is essential in the payment solutions industry as it helps build trust and confidence among customers. Being able to resolve issues quickly and efficiently is critical for businesses relying on Sumup’s services to operate smoothly. The customer service phone number, 08442415744, is the best way to get in touch with Sumup for any help or support needed.

How to Contact Sumup

There are several ways customers can contact Sumup for assistance. The following options are available:

  • Customer Service Phone Number: 08442415744
  • Online Chat Support: Visit Sumup’s website and look for the chat support option
  • Physical Locations: Sumup has physical locations in various countries where customers can seek assistance
  • Social Media Profiles: Connect with Sumup on social media platforms for support

Opening Hours

9am - 5pm, Monday - Friday

In general, the best times to contact companies for support are during weekdays, preferably in the morning or early afternoon. Calling during these times often results in shorter wait times and quicker responses as customer service teams tend to be less busy.

Benefits of Calling the Sumup Contact Number

Calling the Sumup contact number is the most direct and efficient way to get assistance. By speaking to a customer service representative, customers can quickly explain their problems or situations and receive personalized support. Whether it’s technical issues with the card reader, billing concerns, or inquiries related to sales, Sumup’s contact number provides direct access to the right support channels.

Customers can receive step-by-step guidance in resolving their issues and get real-time assistance to ensure minimal disruption to their business operations. The Sumup contact number is specifically designed to provide comprehensive support and help customers maximize the benefits of Sumup’s payment solutions.

Sumup – Frequently Asked Questions

1. How do I set up Sumup’s card reader?

To set up the Sumup card reader, customers can follow the instructions provided in the user manual or refer to the online setup guides available on Sumup’s website.

2. What should I do if my card reader is not working?

If the card reader is not working, customers can try troubleshooting steps such as resetting the device, making sure it’s fully charged, or contacting Sumup’s customer service for further assistance.

3. How can I view my transaction history?

Customers can easily view their transaction history by logging into their Sumup account on the official website or using the Sumup mobile app.

4. What are the fees associated with using Sumup’s services?

The fees associated with using Sumup’s services vary depending on factors such as transaction volume, payment methods used, and country of operation. For detailed information regarding fees, customers can visit Sumup’s website or contact their customer service team.

5. Is Sumup available in my country?

Sumup operates in multiple countries, but availability may vary. To check if Sumup is available in a specific country, customers can visit the official website or contact Sumup’s customer service.

6. How long does it take to receive funds from transactions?

The time it takes to receive funds from transactions can vary depending on factors such as the country, payment method, and bank processing times. For specific information related to funds transfer, customers can contact Sumup’s customer service team.

7. What happens if there is an issue with a transaction?

If there is an issue with a transaction, such as a dispute or fraudulent activity, customers should contact Sumup’s customer service immediately to report the problem. The customer service team will provide guidance on the necessary steps to resolve the issue.

8. Can I use Sumup with different types of businesses?

Yes, Sumup’s payment solutions are suitable for various types of businesses, including retail, hospitality, services, and more. Sumup offers tailored solutions to meet the specific needs of different business sectors.

9. How secure are Sumup’s payment solutions?

Sumup prioritizes the security of its payment solutions. They use cutting-edge encryption and security measures to ensure that customer data and transactions are protected.

10. How do I update my account information with Sumup?

Customers can easily update their account information, such as contact details or business information, by logging into their Sumup account on the official website or using the Sumup mobile app.