0844 2097 533

Calls to this number cost 7p / minute plus your network operator’s access charge.

Importance of Contacting Gousto Customer Service

Customer service plays a crucial role in any business, and Gousto understands the significance of offering reliable and efficient support to its customers. As a leading meal kit delivery company based in the UK, Gousto aims to provide high-quality ingredients and delicious recipes to its customers. However, there may be instances where customers need assistance or have inquiries regarding their orders, deliveries, or other concerns. This is where Gousto Customer Service comes in, offering prompt solutions and guidance to ensure a positive customer experience.

To get the best help and support, contacting Gousto’s customer service phone number, 08442097533, is recommended. This allows customers to speak directly with a representative who can address their specific needs and provide personalized assistance.

How to Contact Gousto

There are several ways to get in touch with Gousto’s customer support team:

  • Call Gousto’s Customer Service phone number, 08442097533, for immediate assistance.
  • Visit Gousto’s website and access their live chat feature to chat with a representative online.
  • Connect with Gousto on their social media profiles such as Facebook and Twitter for quick responses and updates.
  • Explore Gousto’s Help Centre on their website for self-service options and answers to frequently asked questions.

Opening Hours

9am – 8:45pm, Monday – Friday | 9am – 7:45pm, Satuday – Sunday

When it comes to contacting companies, it is generally advisable to avoid peak hours. Mornings and early afternoons tend to be less busy, allowing for shorter wait times and faster resolutions. Keep this in mind when reaching out to Gousto’s customer service team for prompt assistance.

Benefits of Calling the Gousto Contact Number

Calling the Gousto contact number, 08442097533, offers numerous benefits for customers in need of assistance. By speaking directly with a representative, customers can:

  • Get personalized help for specific issues with their Gousto orders, deliveries, or recipes.
  • Receive prompt and efficient solutions to their inquiries and concerns.
  • Obtain guidance on selecting the right meal kits or adapting recipes to dietary preferences or restrictions.
  • Resolve technical issues with the Gousto website or mobile app.
  • Get assistance with billing or subscription-related inquiries.

Gousto – Frequently Asked Questions

1. What should I do if my Gousto box is missing items?

If you find that your Gousto box is missing any ingredients, simply reach out to the Gousto Customer Service team either by phone or through their live chat feature on the website. They will be happy to assist and ensure that you receive the necessary items for your meal.

2. How can I skip a week of Gousto deliveries?

If you need to skip a week of Gousto deliveries, you can easily do so through your Gousto account. Simply log in, go to your account settings, and follow the instructions to skip a week. This allows for flexibility in managing your meal kit deliveries.

3. Can I customize my Gousto meals to suit my dietary preferences?

Absolutely! Gousto offers a wide range of recipes to accommodate various dietary preferences and restrictions. When selecting your meals, you can choose from options such as vegetarian, vegan, gluten-free, and more. Gousto aims to provide delicious and suitable meals for everyone.

4. What payment methods does Gousto accept?

Gousto accepts payments through major credit cards, including Visa and Mastercard. They also offer the option to pay with PayPal for added convenience.

5. Can I change my delivery address for an upcoming Gousto order?

Yes, you can easily update your delivery address for an upcoming Gousto order. Simply log in to your Gousto account, go to your account settings, and edit your delivery address details. Make sure to do this before the deadline specified for any upcoming orders.

6. How can I provide feedback or suggestions to Gousto?

Gousto values customer feedback and suggestions. To share your thoughts or provide feedback, you can reach out to their customer support team via phone, live chat, or through their social media profiles. They appreciate hearing from their customers and continually strive to improve their services.

7. What should I do if I encounter a technical issue on the Gousto website or app?

If you experience any technical issues while using the Gousto website or mobile app, it is recommended to contact Gousto’s customer support team directly. They will be able to troubleshoot the problem and provide the necessary assistance to ensure a smooth user experience.

8. Can I cancel my Gousto subscription at any time?

Yes, Gousto allows customers to cancel their subscription at any time. Simply log in to your Gousto account, go to your account settings, and follow the instructions to cancel your subscription. It’s a hassle-free process that provides flexibility to customers.

9. What if I have dietary requirements beyond what Gousto offers?

If you have specific dietary requirements that are not covered by Gousto’s meal options, it may be best to consult with a healthcare professional or nutritionist who can provide personalized advice. Gousto aims to cater to various dietary preferences but may not be able to accommodate all individual needs.

10. How long does it take to prepare and cook a Gousto meal?

The preparation and cooking times for Gousto meals can vary depending on the recipe. However, most recipes are designed to be quick and easy, taking approximately 30-45 minutes from start to finish. The recipe cards provided in each Gousto box include detailed instructions to guide you through the process and make cooking enjoyable.