0844 2415 820

Calls to this number cost 7p / minute plus your network operator’s access charge.

Contacting Ethiopian Airlines Customer Service

Customer service is of utmost importance to Ethiopian Airlines. As one of the largest airlines in Africa, Ethiopian Airlines is dedicated to providing exceptional service to its customers. Whether you need assistance with booking a flight, changing your reservation, or have any other inquiries or concerns, contacting Ethiopian Airlines customer support team is essential.

Ethiopian Airlines offers a wide range of services including flights, cargo transportation, and travel packages. With a commitment to customer satisfaction, the airline ensures that its customer service team is readily available to assist passengers with any issues that may arise.

If you need help or support, the best way to get in touch with Ethiopian Airlines is by calling the customer service phone number, 08442415820. Using this direct line of contact ensures that your query is addressed promptly and efficiently.

How to Contact Ethiopian Airlines

There are several ways to contact Ethiopian Airlines for assistance. Here are some of the options:

  • Phone: Use the customer service phone number, 08442415820, to speak directly with a representative.
  • Email: Send an email to the designated customer service email address.
  • Chat: Engage in a live chat with a customer service agent through the website or mobile app.
  • Physical Locations: Visit one of Ethiopian Airlines’ physical offices for in-person assistance.
  • Social Media: Reach out to Ethiopian Airlines on their social media profiles for support.

Opening Hours

9am - 5pm, Monday - Friday

Typically, the best times to contact companies are during their non-peak hours. This is usually early morning or late evening, as these times tend to have shorter wait times. However, it is essential to consider the specific opening hours of Ethiopian Airlines’ customer service department for the most accurate and up-to-date information.

Benefits of Calling Ethiopian Airlines Customer Service

Calling the Ethiopian Airlines contact number for assistance offers several benefits to customers. By speaking directly with a representative, customers can:

  • Receive immediate assistance with their inquiries or concerns.
  • Get real-time updates on flight statuses, delays, or cancellations.
  • Obtain information on baggage allowances, checked-in items, and prohibited items.
  • Resolve issues with bookings, changes, or refunds efficiently.
  • Seek guidance for special assistance requirements such as medical or mobility needs.

Whether you need technical support, assistance with billing, or have sales-related queries, contacting Ethiopian Airlines customer service through the provided contact number ensures that your concerns are addressed promptly and professionally.

Ethiopian Airlines – Frequently Asked Questions

1. How can I change my flight reservation?

To change your flight reservation with Ethiopian Airlines, contact the customer service team via phone or visit their website to manage your booking online.

2. What is the baggage allowance for Ethiopian Airlines flights?

The baggage allowance varies depending on the type of ticket and the destination. It is recommended to check the Ethiopian Airlines website or contact customer service for specific information regarding baggage allowances.

3. How can I check the status of my flight?

You can check the status of your Ethiopian Airlines flight by visiting their website and entering your flight details or by contacting customer service for real-time updates.

4. What should I do if my flight gets delayed or canceled?

If your flight is delayed or canceled, contact Ethiopian Airlines customer service for assistance. They will provide you with updated information and help you with rebooking options.

5. Can I book a hotel or car rental through Ethiopian Airlines?

Yes, Ethiopian Airlines offers hotel and car rental services. You can book these services through their website or contact customer service for assistance.

6. What payment methods does Ethiopian Airlines accept?

Ethiopian Airlines accepts various payment methods, including credit cards, debit cards, and online payment platforms. The accepted payment methods may vary based on your location.

7. How can I request special assistance for my flight?

If you require special assistance during your flight, such as wheelchair services or medical needs, contact Ethiopian Airlines customer service in advance to make the necessary arrangements.

8. How can I provide feedback or lodge a complaint?

You can provide feedback or lodge a complaint with Ethiopian Airlines by contacting their customer service team. They will assist you in addressing any concerns you may have.

9. Are there any travel restrictions or visa requirements I should be aware of?

Travel restrictions and visa requirements vary depending on your destination. It is advisable to check the Ethiopian Airlines website or contact customer service for up-to-date information regarding travel restrictions and visa requirements.

10. What should I do if I lost my luggage?

If you have lost your luggage during your Ethiopian Airlines flight, report it immediately to the airline’s customer service team. They will guide you through the process of filing a lost luggage claim and assist in locating your belongings.