0844 2097 650

Calls to this number cost 7p / minute plus your network operator’s access charge.

Customer Service: Helping You Get the Support You Need

Customer service plays a vital role in any business, and that’s no exception for Deliveroo. As a leading food delivery company based in the United Kingdom, Deliveroo strives to provide excellent service to its customers. Whether you have a question, need help with an order, or have an issue that needs resolving, contacting Deliveroo’s Customer Service team is the best way to get assistance.

Deliveroo offers a wide range of services, connecting customers with local restaurants, and delivering delicious meals straight to their doorstep. The company takes pride in ensuring that customers have a seamless experience from start to finish. However, there may be times when you need to reach out to Customer Service, such as if you have a problem with an order, want to inquire about a refund, or have any questions about the service. Calling the customer service phone number, 08442097650, is the quickest and most efficient way to get help.

How to Contact Deliveroo

If you need to get in touch with Deliveroo for any reason, there are several ways to do so. Here are the different contact options available:

  • Phone: Call Deliveroo’s Customer Service phone number, 08442097650, to speak directly to a representative.
  • Email: Send an email to Deliveroo’s customer support team.
  • Chat: Use Deliveroo’s live chat feature on their website to chat with a support agent in real-time.
  • Physical Locations: Visit one of Deliveroo’s physical locations to speak with someone in person.
  • Social Media: Reach out to Deliveroo through their social media profiles, such as Facebook or Twitter.

Opening Hours

When reaching out to Deliveroo or any other company’s Customer Service, it’s important to consider the optimal times to contact them. Generally, it’s best to call during weekdays, avoiding peak hours such as lunchtime and early evening. This can help reduce waiting times and ensure that your query is attended to promptly.

Benefits of Calling the Deliveroo Contact Number

Calling the Deliveroo contact number provides several benefits when it comes to getting assistance with specific types of inquiries. For technical support, a phone call allows you to explain the issue in detail and receive real-time guidance from a support agent. If you have billing concerns, speaking with a representative directly can help clarify any discrepancies and provide immediate solutions. Additionally, for sales-related inquiries, a phone call offers the opportunity to discuss options, get recommendations, and make informed decisions.

Whether you’re experiencing difficulties with an order, want to resolve an issue, or have any questions about Deliveroo’s services, calling the contact number ensures a personalized and efficient resolution to your concerns.

Deliveroo – Frequently Asked Questions

1. How can I track my delivery?

You can easily track your delivery by using the Deliveroo mobile app or website. Simply enter your order details to access real-time updates on the status of your delivery.

2. What if my order is incorrect or missing items?

If your order is incorrect or has missing items, contact Deliveroo’s Customer Service immediately. They will assist you in resolving the issue and ensuring your satisfaction.

3. How do I apply a promo code to my order?

To apply a promo code to your order, simply enter the code at the checkout page before confirming your order. The discount will be automatically applied.

4. Can I cancel my order after it has been placed?

Unfortunately, once an order has been placed, it cannot be cancelled. However, you may contact Customer Service to discuss any concerns or request assistance.

5. What payment methods are accepted by Deliveroo?

Deliveroo accepts various payment options, including credit/debit cards, Apple Pay, and Google Pay. Check the app or website for the available payment methods in your area.

6. How long does delivery usually take?

Delivery times can vary depending on the restaurant’s preparation time and your location. Deliveroo provides estimated delivery times during the ordering process to give you an idea of when to expect your meal.

7. What if I have allergies or dietary restrictions?

Deliveroo provides meal options for a range of dietary preferences, including vegetarian, vegan, and gluten-free. It’s recommended to check the menu and special dietary options provided by each restaurant before placing your order.

8. How can I leave feedback about my delivery experience?

After your delivery, you will have the opportunity to rate and provide feedback on your experience through the Deliveroo app or website. This helps Deliveroo improve its services and ensures the best experience for all customers.

9. Is there a minimum order value for delivery?

The minimum order value for delivery may vary depending on the restaurant and your location. Deliveroo displays the minimum order requirement on the app or website for each restaurant.

10. What should I do if I have a complaint?

If you have a complaint, contact Deliveroo’s Customer Service as soon as possible. They will address your concerns and work towards a suitable resolution.