0844 2415 785

Calls to this number cost 7p / minute plus your network operator’s access charge.

About Companies House and the Importance of Customer Service

companies house is the official registrar of companies in the United Kingdom. It is responsible for incorporating and dissolving companies, maintaining company information, and ensuring compliance with corporate legislation. With such crucial responsibilities, companies house places great importance on delivering exceptional customer service to its users. Contacting companies house Customer Service is essential when users require assistance with company registration, filing of documents, obtaining company information, or resolving any queries related to their businesses. The customer service team at companies house is dedicated to providing prompt and accurate support to ensure a smooth and efficient experience for its users.

How to Contact Companies House

There are various ways you can get in touch with the companies house Customer Service team:

  • By calling 08442415785, the dedicated customer service phone number for immediate assistance.
  • Via email, using the provided email address, for non-urgent queries and general information.
  • Through the online chat on the companies house website, where a representative can chat with you in real-time.
  • By visiting one of the companies house’s physical locations, where you can speak to a member of staff face-to-face.
  • On social media platforms such as Twitter or Facebook, where companies house is responsive to messages and comments.

Opening Hours

8am - 6pm, Monday - Friday

For the most efficient response, it is generally recommended to contact companies house during their standard office hours. These hours typically fall between 9:00 am and 5:30 pm, Monday to Friday. However, keep in mind that response times may vary depending on the channel used and the nature of the query.

Benefits of Calling the companies house Contact Number

Calling the companies house’s contact number provides numerous benefits when seeking assistance:

  • Immediate response: By calling the contact number, you can speak directly to a customer service representative and receive prompt assistance tailored to your specific needs.
  • Personalized support: The customer service team is trained to provide detailed guidance and solutions for technical support, billing inquiries, sales information, and any other issues customers may encounter.
  • Efficient issue resolution: By explaining your query over the phone, misunderstandings can be minimized, leading to a quicker resolution and saving you time.

companies house – Frequently Asked Questions

1. How do I register a new company with companies house?

To register a new company with companies house, you need to complete the necessary forms and provide the required information, such as company name, registered office address, details of directors, and share capital. You can find comprehensive guidance on the companies house website or contact customer service for assistance.

2. How can I update my company’s information with companies house?

To update your company’s information, you can file the appropriate forms through the companies house website or by mail. Alternatively, you can contact customer service for guidance on the process and the forms required.

3. What should I do if I can’t find the information I need on the companies house website?

If you are unable to find the information you need on the companies house website, you can reach out to customer service via phone or email. They will be able to assist you in locating the desired information or directing you to the correct resources.

4. How long does it take to receive a response from companies house Customer Service?

The response time from companies house Customer Service may vary depending on the complexity of the query and the channel used for contact. However, they strive to respond to all inquiries as quickly as possible, typically within 1-2 business days.

5. What types of payment methods does companies house accept for its services?

companies house accepts various payment methods, including credit and debit cards, direct bank transfers, and online payment platforms. The accepted payment methods can be found on the companies house website or confirmed with customer service.

6. Can I request expedited processing for urgent company filings?

companies house offers expedited processing for certain filings. To determine eligibility and the associated fees, it is advisable to contact customer service for guidance on the expedited service options available.

7. How can I obtain a copy of a company’s filed documents and accounts?

For copies of filed documents and accounts, you can access and download them from the companies house website using the search or Companies House Service (CHS) tools. Customer service can guide you through the process if you encounter any difficulties.

8. What should I do if I suspect fraudulent activity related to a registered company?

If you suspect fraudulent activity related to a registered company, it is crucial to report it to companies house immediately. Contact customer service to provide details and seek guidance on the necessary steps to mitigate the situation.

9. Can you provide assistance with company name availability or trademark queries?

companies house can provide guidance on company name availability but does not offer trademark-specific advice. For trademark queries, it is recommended to consult with a trademark attorney or seek professional assistance.

10. What should I do if I encounter technical issues on the companies house website?

If you encounter technical issues while using the companies house website, it is advisable to contact customer service directly. They can help troubleshoot the problem or provide alternative methods for accessing the required services.