0844 2415 784

Calls to this number cost 7p / minute plus your network operator’s access charge.

citizens advice Customer Service

Welcome to the citizens advice Customer Service article. At citizens advice, customer service is of utmost importance. citizens advice is a reputable organization that provides essential support and assistance to individuals in need. Whether it’s guidance on legal matters, financial concerns, or consumer rights, citizens advice is dedicated to helping people navigate through challenging situations. Customer service plays a vital role in ensuring that individuals receive the help they require promptly and efficiently.

There are several reasons why someone might need to contact citizens advice Customer Service. This could include seeking advice on benefits, debt, housing, or employment issues. citizens advice’s highly-trained customer support team is readily available to provide expert guidance and solutions. The most recommended way to get in touch with citizens advice is by calling the customer service phone number: 08442415784. This ensures immediate assistance and personalized support.

How to Contact citizens advice

To contact citizens advice, there are various convenient methods available:

  • Phone: Dial 08442415784 to speak directly with a customer support representative.
  • Email: Send an inquiry to the designated email address for a prompt response.
  • Chat: Engage in live chat sessions with citizens advice professionals for real-time assistance.
  • Physical Locations: Visit one of the numerous citizens advice offices nationwide for face-to-face support.
  • Social Media: Connect with citizens advice through their official social media profiles for updates and assistance.

Opening Hours


When contacting companies in general, it is typically advisable to call during non-peak hours, such as early mornings or late afternoons, to experience shorter wait times. These are the periods when customer service lines tend to be less busy. However, citizens advice strives to provide efficient service and minimize wait times whenever possible.

Benefits of Calling the citizens advice Contact Number

Calling the citizens advice contact number offers numerous benefits, ensuring that customers receive the necessary assistance promptly and effectively. By calling 08442415784, individuals can:

  • Receive personalized support tailored to their specific needs.
  • Get immediate guidance on various concerns, such as technical support, billing inquiries, or sales assistance.
  • Avoid long wait times associated with alternative communication channels.
  • Speak directly with knowledgeable customer service representatives who are trained to provide accurate and reliable information.

citizens advice – Frequently Asked Questions

1. How can I access citizens advice’s services?

citizens advice offers its services both online and at physical locations across the country. You can visit the official website for detailed information on the available services or find a nearby citizens advice office for face-to-face support.

2. What should I do if I have a problem with my benefits claims?

If you encounter any issues with your benefits claims, it is recommended to contact citizens advice Customer Service for assistance. They will guide you through the process, provide accurate information, and help resolve any problems you may be experiencing.

3. How can I seek financial advice from citizens advice?

To seek financial advice from citizens advice, you can call their customer service number or visit their website, where you’ll find helpful resources and guidance. Alternatively, you can visit a physical citizens advice office and speak with a representative directly.

4. How do I raise a complaint about a product or service?

If you wish to raise a complaint about a product or service provided by citizens advice, contacting their customer service team is the recommended course of action. They will listen to your concerns, investigate the issue, and work towards a resolution.

5. How can I check the status of my housing application?

To check the status of your housing application, you can contact citizens advice Customer Service via phone or email. Provide the required details, and they will assist you in accessing the necessary information and updates.

6. How do I get legal advice from citizens advice?

If you require legal advice, citizens advice offers access to trained legal professionals who can provide guidance specific to your situation. You can contact citizens advice Customer Service to learn more about the legal services they provide and how to access them.

7. What should I do if I am struggling with debt?

If you are struggling with debt, citizens advice offers valuable assistance. Contact their customer support team to discuss your situation and explore potential solutions tailored to your needs. They can provide guidance on debt management, negotiation, and other relevant services.

8. How can I report a scam or fraudulent activity?

If you come across a scam or fraudulent activity, it is important to report it promptly. citizens advice can guide you on the necessary steps to report such incidents and protect yourself and others from potential scams. Reach out to their customer service team for support.

9. Can I access citizens advice services outside of office hours?

citizens advice strives to provide accessible services to individuals in need. While their physical offices may have specific operating hours, their website offers resources that can be accessed anytime. Additionally, certain services may be available through their emergency helpline for critical situations.

10. How can I find my nearest citizens advice office?

To find your nearest citizens advice office, visit their official website and use the provided locator tool. Enter your postcode or area, and it will display the closest offices along with their contact details and operating hours.