0844 2097 588

Calls to this number cost 7p / minute plus your network operator’s access charge.

About Bulb

Bulb is a renewable energy company based in the United Kingdom. They provide green energy to homes and businesses across the country. With a strong focus on sustainability and reducing carbon emissions, Bulb offers affordable and eco-friendly gas and electricity plans. As a customer-driven company, Bulb values the importance of exceptional customer service. They understand that customers may have questions, require assistance, or need support with their accounts or services. Contacting Bulb’s customer service team is the best way to get help and ensure a positive experience with their energy products.

With Bulb’s dedication to customer satisfaction, their support team is readily available to assist with any inquiries or concerns. Whether it’s questions about account management, billing, technical support, or general queries about their services, contacting Bulb customer service is the recommended approach. By reaching out to their knowledgeable and friendly team, customers can find swift resolutions to their issues and receive the support they need.

How to Contact Bulb

Bulb offers multiple channels to contact their customer service team, ensuring convenience and accessibility for all their customers. Here are the different ways to get in touch with Bulb:

  • Phone: Customers can call the 08442097588 to speak directly with a Bulb representative.
  • Email: Bulb provides an email address where customers can send their queries and receive a prompt response.
  • Chat: Bulb’s website features a live chat option, allowing customers to chat with a support agent in real-time.
  • Social Media: Bulb maintains active social media profiles where customers can reach out for support.

Opening Hours

9am – 5pm, Monday – Friday

When contacting customer service teams, it’s generally best to call during non-peak hours, such as early mornings or late afternoons. This helps ensure shorter wait times and faster assistance. Avoiding lunch breaks and weekends can also help in obtaining quicker responses.

Benefits of Calling Bulb Contact Number

Calling the Bulb contact number offers several benefits for customers seeking assistance or support. Some specific situations where calling can be advantageous include:

  • Technical Support: Customers experiencing issues with their Bulb energy services, such as meter problems or connectivity disruptions, can receive immediate guidance and troubleshooting steps over the phone.
  • Billing Inquiries: If there are any concerns or questions about billing statements, contacting Bulb customer service ensures accurate explanations and clarifications.
  • Account Management: Customers who need to update their account information, make changes to their energy plan, or discuss account-related matters can receive personalized assistance through a phone call.
  • Sales Inquiries: Individuals looking to switch to Bulb or interested in learning more about their services can speak with a representative over the phone to get comprehensive information.

Bulb – Frequently Asked Questions

1. How can I switch my energy supplier to Bulb?

To switch to Bulb, simply visit their website and follow the straightforward process outlined on their switching page. You’ll need some basic details about your current energy supplier and your annual energy usage.

2. What happens if I move house?

If you move to a new address, you can easily transfer your Bulb account. Just notify Bulb in advance by contacting their customer service team, and they will guide you through the process.

3. How are Bulb’s prices compared to other suppliers?

Bulb aims to provide competitive energy prices. They follow a fair pricing structure, ensuring transparency and avoiding hidden charges. You can check their website for detailed pricing information.

4. Can I receive both gas and electricity from Bulb?

Absolutely! Bulb offers dual fuel plans, allowing customers to receive both gas and electricity from one supplier for added convenience.

5. What is Bulb’s renewable energy source?

Bulb sources its energy from renewable sources, primarily wind and solar power. By choosing Bulb, you can contribute towards a greener and more sustainable future.

6. How do I submit meter readings?

Customers can easily submit meter readings through their Bulb online account. Alternatively, you can call customer service and provide the readings over the phone.

7. What payment options does Bulb offer?

Bulb provides multiple payment options, including direct debit, credit/debit card payments, and prepayment (pay-as-you-go) options. You can choose the method that suits you best.

8. What should I do if I have an emergency or power outage?

In case of an emergency or power outage, you should contact your local distribution network operator (DNO) directly. They are responsible for maintaining the distribution network in your area.

9. Can I refer a friend to Bulb?

Yes, Bulb offers a referral program where you can invite friends to switch to Bulb. Both you and your friend will receive a referral reward once they join and become a Bulb customer.

10. How long does it take to switch to Bulb?

The switching process usually takes about 21 days. During this period, Bulb will handle all necessary arrangements with your previous energy supplier to ensure a smooth transition.