0844 2097 583

Calls to this number cost 7p / minute plus your network operator’s access charge.

About Bt Customer Service

Welcome to the Bt Customer Service article, where you will find all the information you need to get in touch with Bt’s customer support team for help and support. Bt is a telecommunications company based in the United Kingdom, offering a wide range of products and services such as internet, TV, and phone services. With a dedicated customer service team, Bt understands the importance of providing top-notch support to its customers.

Whether you are facing technical difficulties, have billing inquiries, or simply need assistance with your Bt services, contacting the customer service team is the best way to find a solution. By dialing the customer service phone number 08442097583, you can connect with a knowledgeable representative who can help address your concerns and ensure a smooth customer experience.

How to Contact Bt

There are multiple ways you can get in touch with Bt for assistance or support:

  • Phone: Dial 08442097583 to speak directly with a Bt customer service representative.
  • Email: Send an email to the specified Bt email address for written support.
  • Chat: Access the live chat feature on Bt’s website to chat with a customer service agent.
  • Physical Locations: Visit a Bt store or service center near you for in-person support.
  • Social Media: Connect with Bt on their social media profiles for additional support options.

Opening Hours


When it comes to contacting companies in general, it is often recommended to call during their non-peak hours, such as early morning or late afternoon, to avoid longer wait times. However, it’s important to check Bt’s specific opening hours to ensure you contact them at the most convenient time for you.

Benefits of Calling Bt Contact Number

Calling the Bt contact number provides several benefits for customers seeking assistance:

  • Expert Guidance: By speaking directly with a customer service representative, you can receive expert guidance tailored to your specific problem or situation.
  • Quick Resolutions: Calling allows for real-time communication and immediate solutions, eliminating delays caused by email exchanges or chat conversations.
  • Clear Communication: Verbal communication ensures that both parties understand each other clearly, reducing the risk of misunderstandings.
  • Efficient Troubleshooting: Technical issues can often be resolved more efficiently over the phone, as representatives can guide you through troubleshooting steps.
  • Personalized Support: Bt representatives can provide personalized support, taking into account your account details and history to offer the most relevant assistance.

Bt – Frequently Asked Questions

1. What should I do if my internet connection is not working?

If you experience issues with your Bt internet connection, try restarting your router and modem. If the problem persists, contact Bt customer service for further assistance.

2. How can I check my Bt billing statement?

To view your Bt billing statement, log in to your online account or check the paper statement sent to your registered address. If you have any questions regarding the charges, reach out to Bt customer service.

3. What services does Bt offer?

Bt offers a range of services, including internet, TV, phone, and mobile services. They also provide business solutions for companies.

4. How can I upgrade my Bt package?

To upgrade your Bt package, contact Bt customer service via phone or chat. They will guide you through the available options and process the upgrade for you.

5. What should I do if my TV channels are not working?

If you are experiencing issues with your Bt TV channels, try rebooting your set-top box. If the problem persists, get in touch with Bt customer service for further assistance.

6. Can I cancel my Bt services?

Yes, you can cancel your Bt services. Contact Bt customer service to discuss the cancellation process and any associated fees or requirements.

7. How can I pay my Bt bill?

Bt offers various payment methods, including online payments, direct debit, and bank transfers. Visit the Bt website or contact customer service for detailed instructions on paying your bill.

8. What do I do if I forget my Bt account password?

If you forget your Bt account password, use the password recovery options on the Bt website or contact customer service for assistance in resetting your password.

9. Do I need a landline for Bt internet?

No, Bt offers internet packages that do not require a landline. Contact Bt customer service to explore the available options based on your needs.

10. What is the warranty period for Bt equipment?

The warranty period for Bt equipment may vary depending on the specific product. Refer to the product documentation or contact customer service for accurate information about your equipment’s warranty.