0844 2415 771

Calls to this number cost 7p / minute plus your network operator’s access charge.

About British Gas Business

British Gas Business is a leading energy supplier in the UK, offering a range of services and products to meet the needs of businesses. As part of the Centrica Group, British Gas Business is owned by Centrica and is headquartered in the UK.

Customer service is of utmost importance to British Gas Business. They understand that businesses rely on their services and need a reliable and efficient customer support team to address any issues or provide assistance. From technical support to billing inquiries, their customer service team is dedicated to ensuring customer satisfaction.

How to Contact British Gas Business

There are several ways to get in touch with British Gas Business for help or support:

  • Phone: Call the customer service phone number 08442415771 to speak directly with a representative.
  • Chat: Access the live chat feature on their website to chat with a customer support agent.
  • Email: Send an email to the provided email address to communicate with their support team.
  • Visit: If you prefer face-to-face interaction, you can visit one of their physical locations.
  • Social media: Connect with British Gas Business on their social media profiles to reach out for assistance.

Opening Hours

8am - 6pm, Monday - Friday

Benefits of Calling the British Gas Business Contact Number

Calling the British Gas Business contact number is the most direct and efficient way to get assistance with any issues or inquiries you may have. By speaking with a customer service representative, you can receive personalized support and quick resolution to your problems. Whether you need technical support, have billing questions, or require assistance with sales inquiries, their contact number ensures that you get the help you need.

British Gas Business – Frequently Asked Questions

1. What should I do if I experience a power outage?

If you experience a power outage, first check if this is a widespread issue by contacting your local power distribution company. If the problem is not widespread, contact British Gas Business customer service for further assistance.

2. How can I update my account information?

You can update your account information easily by logging in to your British Gas Business online account. From there, you can edit your details and make any necessary changes.

3. What payment options are available for bills?

British Gas Business offers various payment options for bills, including direct debit, credit card payment, online payment, and bank transfer. You can choose the method that is most convenient for you.

4. What should I do if I have a gas leak?

If you suspect a gas leak, it is essential to prioritize safety. Immediately leave the premises and call the National Gas Emergency Helpline on 0800 111 999. They will provide guidance on how to proceed.

5. How can I request a meter reading?

To request a meter reading, you can log in to your British Gas Business online account and submit the reading. Alternatively, you can contact their customer service team and provide the reading over the phone.

6. What should I do if my energy bill is higher than expected?

If your energy bill is higher than expected, several factors may contribute to this. It could be due to increased usage, a change in tariffs, or a metering issue. Contact British Gas Business customer service to discuss your concerns and explore possible solutions.

7. How can I switch to British Gas Business?

Switching to British Gas Business is a straightforward process. You can visit their website and submit a switch request online, or you can contact their customer service team for assistance with the switch.

8. What services does British Gas Business offer?

British Gas Business offers a range of services, including gas and electricity supply, energy efficiency solutions, and renewable energy options.

9. Can I manage multiple business accounts under one umbrella account?

Yes, British Gas Business provides the option to manage multiple business accounts under one umbrella account. This allows for convenient account management and streamlined billing.

10. What should I do if I have a complaint?

If you have a complaint, British Gas Business encourages you to contact their customer service team. They will take your concerns seriously and work towards a satisfactory resolution of the issue.