0844 2415 766

Calls to this number cost 7p / minute plus your network operator’s access charge.

The Importance of Black Horse Customer Service

Customer service is a crucial aspect of any business, and Black Horse understands the significance of providing excellent support to their customers. As a leading company in their sector, Black Horse offers a range of products and services to their clients. Their commitment to customer satisfaction is reflected in their dedicated customer service team, who are available to assist with any queries or issues that customers may encounter.

Whether it’s about a financial service, car finance, or any other product Black Horse offers, their customer service team is ready to help. Whether customers need assistance with account management, payment options, or any other concerns, reaching out to Black Horse’s customer support team is the best way to get help. With their extensive knowledge and expertise, the team can ensure that customers receive the assistance they need and have a positive experience with Black Horse.

How to Contact Black Horse

Black Horse provides various channels for customers to get in touch with their customer support team. Whether it’s through a phone call, email, chat, or social media, Black Horse offers multiple options for easy communication. Here are the different ways to contact Black Horse:

  • Phone: The customer service phone number for Black Horse is the quickest and most direct way to speak with a representative
  • Email: Customers can also send an email to Black Horse’s dedicated support team
  • Live Chat: Black Horse provides a live chat feature on their website for instant assistance
  • Physical Locations: Customers can visit one of Black Horse’s physical locations for in-person support
  • Social Media: Black Horse has active profiles on popular social media platforms, making it convenient for customers to reach out

Opening Hours

8:30am - 6pm, Monday - Friday | 9am - 1pm, Saturday

When it comes to contacting companies, it’s advisable to reach out during their opening hours for the quickest response. Most companies, including Black Horse, have specific operating hours that may vary. To avoid long wait times, it’s generally best to call during non-peak hours, such as early mornings or late afternoons, when call volumes are typically lower.

Benefits of Calling the Black Horse Contact Number

Calling the Black Horse contact number provides numerous benefits for customers. By speaking directly to a customer service representative, customers can receive personalized assistance and have their queries addressed in real-time. The specific benefits include:

  • Technical Support: Customers can get help with technical issues or troubleshooting
  • Billing Inquiries: For any billing concerns or questions about payments, calling the contact number ensures prompt resolution
  • Sales Assistance: Customers looking to make a purchase or get information about Black Horse’s products can receive guidance from the sales team
  • Account Support: Black Horse’s contact number is an efficient way to manage and get help with account-related matters

Black Horse – Frequently Asked Questions

1. What should I do if I experience issues with my Black Horse car finance?

If you encounter any problems with your Black Horse car finance, it’s recommended to contact their customer support team immediately. They will assist you in resolving the issue and ensuring a smooth car finance experience.

2. How can I check my account balance?

To check your account balance, you can either log in to your online account on the Black Horse website or call their customer service helpline for assistance.

3. What options are available for making payments?

Black Horse offers various payment options, including direct debit, online payments, and over-the-phone payments. You can choose the most convenient method for you.

4. How long does it usually take for a loan application to be processed?

The processing time for a loan application may vary, but Black Horse strives to provide a prompt response. It’s best to contact their customer service team for an update on your application.

5. What happens if I miss a loan payment?

If you miss a loan payment, it’s important to contact Black Horse immediately. They can provide guidance on your options and help you get back on track.

6. Can I change the payment date for my Black Horse loan?

Yes, you may be able to change the payment date for your Black Horse loan. Contact their customer service team to discuss your options and make the necessary arrangements.

7. What should I do if my Black Horse account has been compromised?

If you suspect that your Black Horse account has been compromised, contact their customer support team immediately. They will guide you through the necessary steps to secure your account and investigate any fraudulent activity.

8. How do I update my personal information with Black Horse?

To update your personal information with Black Horse, you can either log in to your online account and make the changes or contact their customer service team for assistance.

9. Can I make additional loan repayments?

Yes, you can make additional loan repayments with Black Horse. Contact their customer service team to learn more about the process and any applicable fees.

10. What should I do if I have a complaint about Black Horse’s services?

If you have a complaint about Black Horse’s services, it’s best to contact their customer support team to express your concerns. They will strive to address your complaint and provide a satisfactory resolution.