0844 2415 762

Calls to this number cost 7p / minute plus your network operator’s access charge.

About Bank of Scotland

Bank of Scotland is a financial institution based in the United Kingdom. As one of the oldest banks in the country, it offers a range of banking services to its customers. These include personal and business banking, loans, mortgages, credit cards, and savings accounts. Bank of Scotland is owned by Lloyds Banking Group and has a rich history dating back over 300 years.

Customer service is of utmost importance to Bank of Scotland. The company strives to provide excellent support to its customers, ensuring their satisfaction and addressing any concerns they may have. Whether it’s assistance with account management, inquiries about services, or help with financial transactions, Bank of Scotland’s customer service team is ready to assist.

How to Contact Bank of Scotland

There are various ways you can get in touch with Bank of Scotland’s customer support team:

  • Give them a call on 08442415762.
  • Visit their physical branch locations.
  • Connect with them on social media platforms like Facebook and Twitter.

Bank of Scotland understands that different customers have different preferences when it comes to communication, which is why they offer multiple avenues to reach out for assistance.

Opening Hours

9am - 5pm, Monday - Friday

If you’re planning to phone Bank of Scotland or any other company, it’s generally advisable to call during non-peak hours, such as early morning or late afternoon. This helps reduce wait times and increase the likelihood of getting through to a customer service representative swiftly.

Benefits of Calling Bank of Scotland

Calling Bank of Scotland’s contact number provides numerous benefits. If you’re experiencing any issues or have specific inquiries, speaking to a customer service representative directly can offer prompt and personalized assistance. Whether you need technical support for online banking, help with billing inquiries, or guidance on availing their products and services, a phone call ensures efficient resolution.

Bank of Scotland – Frequently Asked Questions

1. What should I do if I forgot my online banking password?

If you’ve forgotten your online banking password, you can easily reset it by following the password recovery process on Bank of Scotland’s website. Alternatively, you can contact their customer service for assistance in resetting your password.

2. How can I check my account balance?

You can check your account balance by logging into your online banking account, using the Bank of Scotland mobile app, or by visiting a nearby branch. Additionally, you can contact their customer service for account balance inquiries.

3. What is the procedure for reporting a lost or stolen credit card?

If your credit card is lost or stolen, it’s crucial to notify Bank of Scotland immediately to prevent unauthorized transactions. Contact their customer service helpline or follow the designated process on their website to report the incident and request a replacement card.

4. Can I apply for a loan online?

Yes, Bank of Scotland offers an online loan application process for added convenience. You can apply for a loan through their website or contact their customer service if you require assistance during the application process.

5. How do I set up a direct debit for my recurring payments?

To set up a direct debit for recurring payments, you can manage it through your online banking account or get in touch with Bank of Scotland’s customer service for guidance on the process and any necessary forms.

6. What should I do if I suspect fraudulent activity on my account?

If you suspect fraudulent activity on your Bank of Scotland account, it’s vital to contact their customer service immediately. They will guide you through the necessary steps to secure your account and investigate the suspicious transactions.

7. Can I request an increase in my credit card limit?

Yes, you can request a credit card limit increase with Bank of Scotland. Simply contact their customer service, provide the necessary details, and they will assess your eligibility for a limit increase based on their criteria.

8. How can I find the nearest Bank of Scotland branch?

You can find the nearest Bank of Scotland branch using their branch locator tool on the website. Alternatively, their customer service can provide you with the address and directions to the closest branch.

9. What documents do I need to open a business account?

The specific documents required to open a business account with Bank of Scotland may vary depending on your business type and circumstances. It’s best to reach out to their customer service or visit a branch to obtain comprehensive information on the documentation needed.

10. How can I apply for a mortgage?

Bank of Scotland offers mortgage services. You can apply for a mortgage online through their website or contact their customer service for guidance and support through the application process.