0844 2097 543

Calls to this number cost 7p / minute plus your network operator’s access charge.

About Aviva Pension

Aviva Pension is a leading pension provider based in the UK, offering a range of pension and retirement products and services. With a focus on helping individuals plan for their future, Aviva Pension strives to provide reliable and secure solutions to meet their customers’ needs. As customer service plays a vital role in this sector, Aviva Pension places great importance on ensuring their customers have access to timely and accurate support.

Whether you have questions about your pension, need assistance with account management, or require guidance on retirement planning, contacting Aviva Pension’s customer support team is crucial for obtaining the help you need.

How to Contact Aviva Pension

If you need to get in touch with Aviva Pension for help or support, there are various ways to contact them. Here are the different channels available:

  • Customer Service Phone Number: 08442097543 – This is the most direct and efficient way to reach Aviva Pension’s customer support team. Simply dial the phone number provided and speak with a knowledgeable representative.
  • Email: If you prefer to communicate through written correspondence, you can send an email to the designated email address.
  • Live Chat: Aviva Pension offers a convenient live chat feature on their website, allowing you to chat with a representative in real-time.
  • Physical Locations: If you prefer face-to-face communication, you can visit one of Aviva Pension’s physical locations. Please refer to their website for the nearest branch.
  • Social Media: Aviva Pension has a strong presence on social media platforms. You can reach out to them through their official profiles on platforms like Twitter and Facebook.

Opening Hours

8am – 8pm, Monday – Friday | 8:30am – 5pm, Saturday | 10am – 4pm, Sunday

When contacting companies in general, it is often best to call during non-peak hours, such as early morning or late afternoon, to minimize wait times. However, please refer to Aviva Pension’s specific opening hours for the most accurate information.

Benefits of Calling the Aviva Pension Contact Number

Calling the Aviva Pension contact number 08442097543 provides several advantages when seeking assistance. By speaking directly with a representative, you can:

  • Receive immediate responses: Get your questions answered promptly and efficiently, without the delay of waiting for an email response.
  • Gain personalized support: Speak with a knowledgeable representative who can provide tailored guidance and information based on your specific needs.
  • Resolve complex issues: For technical support, billing inquiries, or sales-related concerns, a phone call enables direct communication to address these matters effectively.
  • Ensure clarity: By having a conversation over the phone, you can clarify any uncertainties or misunderstandings, ensuring a clear understanding of the information provided.

Aviva Pension – Frequently Asked Questions

1. What are the common issues people face with Aviva Pension?

Common issues people may encounter with Aviva Pension include account access problems, changes to personal information, understanding pension options, and navigating the online portal.

2. How can I resolve billing concerns with Aviva Pension?

If you have billing concerns with Aviva Pension, contacting their customer support team through the provided channels is the best way to address and resolve these issues. They will be able to review your account, explain charges, and assist in finding a suitable solution.

3. Are there any service outages or maintenance periods I should be aware of?

Aviva Pension strives to provide uninterrupted service, but occasional maintenance or system upgrades may be necessary. If any service disruptions are planned, they will be communicated through official channels such as the website or social media profiles.

4. How do I request a statement of my pension contributions?

To request a statement of your pension contributions, you can contact Aviva Pension’s customer service via phone, email, or live chat. They will guide you through the process and provide you with the necessary information.

5. Can I update my beneficiary information online?

Aviva Pension offers online account management, allowing you to update beneficiary information conveniently. You can log in to your account and navigate to the appropriate section to make the necessary changes.

6. What retirement planning tools does Aviva Pension offer?

Aviva Pension provides various retirement planning tools, such as pension calculators and investment options. These tools can help you estimate your pension income, explore different retirement scenarios, and make informed decisions about your future.

7. How long does it take to transfer a pension to Aviva Pension?

The time it takes to transfer a pension to Aviva Pension can vary depending on various factors. It is recommended to contact their customer support team for specific information regarding your transfer and the associated timeline.

8. Are there any fees or charges for using Aviva Pension’s services?

Aviva Pension may have specific fees or charges associated with their services, such as administration fees or investment charges. It is recommended to review their terms and conditions or contact their customer support team for comprehensive information regarding any applicable fees.

9. How can I track the performance of my pension investments?

Aviva Pension offers tools and resources to track the performance of your pension investments, usually accessible through their online portal. You can monitor your investment portfolio, review performance reports, and make informed decisions based on the information provided.

10. Can I make additional contributions to my pension with Aviva Pension?

Yes, Aviva Pension typically allows customers to make additional contributions to their pension. You can explore the available options and contribution limits by contacting their customer support team, who will guide you through the process.