0844 2097 546

Calls to this number cost 7p / minute plus your network operator’s access charge.

About Aviva Home Insurance

Aviva Home Insurance is a leading insurance provider offering a range of policies to protect your home and belongings. With a strong presence in the United Kingdom, Aviva Home Insurance is known for providing reliable and comprehensive coverage to homeowners across the country. Customer service is a top priority for Aviva Home Insurance, as they understand the importance of assisting their customers when they need help or support.

Whether you have a question about your policy, need assistance filing a claim, or require help with any other aspect of their services, contacting Aviva Home Insurance customer support team is crucial. By reaching out to them, you can receive expert guidance and support tailored to your specific needs, ensuring that you have a seamless experience and peace of mind.

How to Contact Aviva Home Insurance

If you need to get in touch with Aviva Home Insurance, there are several ways to contact their customer support team:

  • By phone at 08442097546
  • Through their website’s chat feature
  • Via their social media profiles
  • By visiting one of their physical locations

Opening Hours

8am – 8pm, Monday – Friday | 8:30am – 5pm, Saturday | 10am – 4pm, Sunday

When contacting companies, it’s generally advisable to call during regular business hours. This is when customer service teams are usually fully staffed and readily available to provide assistance. During peak hours, such as lunchtime or the early afternoon, wait times may be slightly longer. To receive prompt assistance, try calling earlier in the morning or later in the afternoon when call volumes tend to be lower.

Benefits of Calling the Aviva Home Insurance Contact Number

Calling the Aviva Home Insurance contact number offers several benefits:

  • Immediate assistance: Speaking with a customer service representative allows you to receive instant support for any inquiries or issues you may have.
  • Personalized guidance: Aviva Home Insurance agents are trained to provide tailored solutions based on your unique situation, ensuring that you receive accurate and relevant information.
  • Fast resolutions: By calling, you can quickly address any concerns, resolve problems, or gather information, saving you time and potential frustration.
  • Expert advice: Aviva Home Insurance’s customer support team consists of knowledgeable professionals who can provide expert advice on various aspects of your policy or claim.

Aviva Home Insurance – Frequently Asked Questions

1. What should I do if my home has been damaged in a storm?

If your home has been damaged in a storm, contact Aviva Home Insurance immediately. Their customer support team will guide you through the claims process and help you get the necessary repairs quickly.

2. How can I update my contact details on my policy?

To update your contact details on your Aviva Home Insurance policy, you can call their customer service number or login to your online account and make the changes there.

3. What happens if I miss a payment on my policy?

If you miss a payment on your policy, Aviva Home Insurance will typically send you a payment reminder. It’s important to contact their customer support team to discuss the best course of action and avoid any potential coverage gaps.

4. Can I add additional coverage to my existing policy?

Absolutely! If you need additional coverage for a specific item or situation, contact Aviva Home Insurance’s customer service team. They will help you determine the best options available and make changes to your policy accordingly.

5. How do I make changes to my home insurance policy?

To make changes to your Aviva Home Insurance policy, such as adding or removing coverage, contact their customer support team. They will guide you through the process and ensure that your policy reflects your current needs.

6. What do I need to do when moving house?

If you are moving house, it’s essential to notify Aviva Home Insurance of your new address and update your policy accordingly. Contact their customer service team to provide them with the necessary details and discuss any coverage adjustments that may be required.

7. What happens if my personal belongings are stolen?

In the unfortunate event that your personal belongings are stolen, report the theft to the police as soon as possible. Then, contact Aviva Home Insurance’s customer support team to initiate a claim and receive guidance on the next steps to take.

8. Can I cancel my home insurance policy mid-term?

Yes, you can cancel your home insurance policy with Aviva Home Insurance mid-term. However, it’s important to understand any potential fees and the implications of cancelling early. Contact their customer service team to discuss your cancellation options.

9. How long does it take to process a home insurance claim?

The time it takes to process a home insurance claim can vary depending on the complexity of the situation. Aviva Home Insurance aims to handle claims promptly and efficiently. Contact their customer support team for an estimate specific to your claim.

10. What if I have a question that’s not covered here?

If you have a question that hasn’t been addressed in this list, Aviva Home Insurance’s customer support team is available to assist you. Simply call their contact number or use one of the other provided communication channels to reach out to them.