Calls to this number cost 7p / minute plus your network operator’s access charge.
ASOS is a renowned online fashion and beauty retailer, headquartered in the United Kingdom. The company offers a wide range of trendy clothing, accessories, footwear, and beauty products for men and women. With a large customer base and global presence, ASOS takes customer service seriously to ensure a positive shopping experience for all its users.
How to Contact ASOS
ASOS provides multiple channels for customers to get in touch with their dedicated customer support team. To seek assistance or support, you can contact ASOS through their customer service phone number: 08442097539. Alternatively, you can reach out to them via email, through their chat feature on the website, or message them on their social media profiles.
ASOS strives to provide prompt assistance to its customers. While specific response times may vary, they generally aim to respond to customer queries within a reasonable time frame. It’s worth noting that the best time to contact companies in general is during business hours, typically from 9:00 AM to 5:00 PM, Monday to Friday. For ASOS, their customer service team is available to assist you during their operational hours.
Benefits of Calling ASOS
Calling the ASOS contact number can be highly beneficial when seeking help or support. Whether you require assistance with technical issues, billing queries, or have inquiries regarding product availability, their dedicated customer service team is there to address your concerns promptly. By calling, you can receive real-time assistance tailored to your specific needs, ensuring a seamless shopping experience with ASOS.
ASOS – Frequently Asked Questions
1. How can I track my order?
To track your ASOS order, simply log in to your account on their website and go to the “My Orders” section. You will find the tracking information for your package there.
2. Are returns free?
Yes, ASOS offers free returns for most countries. You can refer to their website’s dedicated returns section to check if your country is eligible for free returns.
3. What payment methods does ASOS accept?
ASOS accepts various payment methods, including credit/debit cards, PayPal, Klarna, Apple Pay, Google Pay, and ASOS gift vouchers.
4. How can I contact ASOS for a size guide?
You can find size guides for different product categories on the ASOS website. If you require further assistance with sizing, contacting their customer service team can provide you with accurate guidance.
5. Can I cancel my order?
If your order hasn’t been dispatched yet, you may be able to cancel it. Visit the ASOS website and navigate to the “My Orders” section in your account to check the cancellation options available.
6. What should I do if I receive a faulty item?
If you receive a faulty item from ASOS, reach out to their customer service team with details, including order number and a description of the problem. They will guide you through the returns process and assist you in resolving the issue.
7. How long does delivery usually take?
Delivery times may vary depending on your location and the shipping option you select at checkout. ASOS offers various delivery options, including standard, express, and next-day delivery for eligible orders. You can find detailed information about delivery times on their website.
8. What is ASOS Premier Delivery?
ASOS Premier Delivery is a subscription service that provides unlimited free next-day delivery and exclusive offers for a one-time annual fee. Visit the ASOS website to learn more about this premium service.
9. How can I update my account details?
You can update your ASOS account details, including personal information, payment methods, and delivery addresses, by logging into your account on their website and accessing the account settings.
10. Can I request a refund for a gift card?
No, ASOS gift cards are non-refundable. Once purchased, they cannot be exchanged for cash or refunded. However, they can be used to purchase any of the fabulous products available on the ASOS website.