0844 2097 493

Calls to this number cost 7p / minute plus your network operator’s access charge.

airbnb Customer Service

airbnb Customer Service plays a vital role in delivering a positive user experience and ensuring customer satisfaction. As a leading company in the hospitality sector, Airbnb aims to provide a seamless booking platform connecting hosts and guests around the world. However, there may be times when users require assistance or support. Contacting airbnb Customer Service is crucial to address issues such as booking inquiries, payment problems, account troubleshooting, or any other concerns that may arise throughout the booking process.

Owned by Airbnb Inc., which is headquartered in San Francisco, California, airbnb operates globally and offers a wide range of accommodations including homestays, vacation rentals, apartments, and unique experiences that cater to diverse travel needs. Customer service is vital in ensuring guests and hosts have a smooth and enjoyable experience from start to finish.

How to Contact airbnb

There are multiple ways to get in touch with airbnb Customer Service for assistance. Users can reach out via the dedicated customer support phone number, allowing for direct communication with a representative who can provide real-time assistance. In addition to the phone number, airbnb offers support through email, chat interfaces on the website or mobile app, physical office locations, as well as through their various social media profiles.

While the contact phone number is often the quickest and most efficient means of seeking support, airbnb recognizes the importance of offering multiple channels for users to reach out, accommodating various preferences and requirements.

Opening Hours


Generally, it is advisable to contact companies during their regular operating hours to ensure prompt assistance. Although specific wait times for airbnb customer support may vary, in most cases, contacting them during typical working hours increases the likelihood of a quicker response and resolution to the issue at hand.

The Benefits of Calling the airbnb Contact Number

Calling the airbnb contact number provides several benefits for users seeking assistance. Firstly, it allows for direct communication with a knowledgeable customer support representative who can provide personalized assistance and guidance tailored to the user’s specific needs. This direct interaction can often lead to a quicker resolution and minimize potential frustration.

Furthermore, calling airbnb’s contact number is particularly advantageous for resolving urgent issues, such as last-minute booking changes or critical concerns that need immediate attention. By speaking directly with a representative, users can convey the urgency of their situation and receive prompt support.

Specifically, the contact number can be used to seek assistance with a variety of inquiries, including technical support for any website or app-related issues, billing inquiries, assistance with making or modifying bookings, resolving disputes, or any other general questions or concerns users may have. airbnb customer support is well-equipped to handle a wide range of inquiries and is dedicated to providing exceptional service to their users.

airbnb – Frequently Asked Questions

1. How can I edit a reservation on Airbnb?

To edit a reservation on Airbnb, log in to your account, go to your Trips, and locate the reservation you wish to modify. Click on “Change or Cancel” to make changes to the reservation details, such as dates, number of guests, or any additional requirements.

2. How can I contact a host on Airbnb?

You can easily contact a host on Airbnb by clicking on the “Contact host” button on the listing page. This will open a messaging interface where you can send a direct message to the host to ask any questions or discuss specific requirements before making a booking.

3. What do I do if there is an issue with my Airbnb booking?

If you encounter any issues with your Airbnb booking, you should first try to resolve them by contacting the host directly through the messaging interface. If the issue remains unresolved, you can reach out to airbnb Customer Service for further assistance.

4. How can I report a problem with my Airbnb accommodation?

If you experience any problems with your accommodation during your stay, it is recommended to document the issue with photos and contact the host immediately to address the problem. If the host is unresponsive or unable to resolve the issue, you can contact airbnb Customer Service for assistance.

5. How can I cancel my Airbnb reservation?

To cancel a reservation on Airbnb, go to your Trips, locate the reservation you wish to cancel, and click on “Change or Cancel.” Follow the prompts to cancel the reservation, keeping in mind that cancellation policies may apply. It is advisable to review the cancellation policy before canceling to understand any potential financial implications.

6. How do I apply a coupon code on Airbnb?

To apply a coupon code on Airbnb, proceed with the booking process as usual. On the checkout page, you will find an option to add a coupon code. Enter the code accurately and click on “Apply” to apply the discount to your booking.

7. What payment methods does Airbnb accept?

Airbnb accepts various payment methods, including major credit cards, debit cards, PayPal, Apple Pay, Google Pay, and more. Select your preferred payment method during the booking process and follow the prompts to complete the payment.

8. What should I do if my account has been compromised?

If you suspect unauthorized activity or believe your Airbnb account has been compromised, immediately change your password and contact airbnb Customer Service for further assistance. They will guide you through the necessary steps to secure your account and investigate any potential security breaches.

9. How do I become an Airbnb host?

If you are interested in becoming an Airbnb host and sharing your space with travelers, you can sign up on the Airbnb website or mobile app. Simply click on the “Become a Host” option, follow the prompts, and provide the necessary information about your property and hosting preferences.

10. How do I leave a review for a host on Airbnb?

Leaving a review for a host on Airbnb is an important part of the platform’s community-driven approach. After your stay, you will receive an email prompting you to leave a review. Click on the provided link, rate your experience, and provide feedback about your stay to help other users make informed decisions.