0844 2097 490

Calls to this number cost 7p / minute plus your network operator’s access charge.

About Air France Customer Service

Air France is a leading airline based in France, offering both domestic and international flights to destinations around the world. With a strong emphasis on customer service, Air France strives to provide the best possible experience for its passengers. Customer service is of utmost importance to Air France, as it plays a crucial role in maintaining customer satisfaction and loyalty.

Whether you have a question about flight bookings, baggage allowances, loyalty programs, or any other query, contacting Air France’s customer support team is the best way to get help. With their expertise and dedication, the customer service representatives at Air France are always ready to assist you with any issues or concerns you may have.

How to Contact Air France

If you need to get in touch with Air France’s customer service team, there are several ways to do so. You can reach them by phone at 08442097490 to speak directly with a representative who can assist you with your query. Alternatively, you can visit Air France’s website and use the live chat feature to chat with a support agent in real-time.

If you prefer to communicate via email, you can send your inquiries to the provided email address. Additionally, you can also visit one of Air France’s physical locations or connect with them on their social media profiles for assistance.

Opening Hours

8am – 11pm, Every day

When it comes to contacting companies, the best times to call are usually during weekdays, between morning and early afternoon. This is because call volumes tend to be lower earlier in the day, allowing you to potentially experience shorter wait times and quicker responses.

Benefits of Calling Air France Contact Number

Calling the Air France contact number offers several benefits for customers seeking assistance. By speaking directly with a customer service representative, you can receive immediate support tailored to your specific issue. Whether you have a technical problem with the website, a billing inquiry, or need help with a sales-related matter, the support team is there to assist you.

By calling the contact number, you can bypass lengthy response times typically associated with email or chat support. This allows for a quicker resolution to your concerns, ensuring a smooth and satisfactory customer experience.

Air France – Frequently Asked Questions

1. Are there any baggage restrictions on Air France flights?

Yes, Air France has specific baggage allowances based on the class of service and destination. You can find detailed information on the Air France website or by contacting their customer service team.

2. How can I check my Air France flight status?

You can easily check your Air France flight status by visiting their website and entering your flight details in the designated section. Alternatively, you can use the Air France mobile app for convenient access to your flight information.

3. What is Air France’s cancellation policy?

Air France’s cancellation policy varies depending on the type of ticket purchased. It is recommended to review the terms and conditions of your ticket or contact Air France customer service for specific information regarding cancellations and refunds.

4. How can I redeem my Air France frequent flyer miles?

To redeem your Air France frequent flyer miles, you can log in to your Flying Blue account on the Air France website. From there, you can explore the available options for mileage redemption and follow the instructions to complete the process.

5. Are pets allowed on Air France flights?

Yes, Air France allows pets to travel in the cabin or as cargo, depending on the size and weight of the animal. It is important to check Air France’s pet policy and make necessary arrangements before your flight.

6. What payment methods does Air France accept?

Air France accepts various payment methods, including major credit cards, debit cards, and alternative payment options such as PayPal. The available payment methods may vary depending on your location and the platform used for booking.

7. Can I request special assistance for my flight?

Yes, Air France offers special assistance for passengers with specific needs, such as wheelchair assistance or assistance for visually impaired individuals. It is recommended to notify Air France in advance or contact their customer service team to make the necessary arrangements.

8. What should I do if my flight is delayed or canceled?

If your Air France flight is delayed or canceled, it is best to contact their customer service immediately for information and assistance. They will provide guidance on rebooking options or any compensation that may be applicable.

9. How can I upgrade my seat on an Air France flight?

To upgrade your seat on an Air France flight, you can explore the available options on their website or contact their customer service team. They will guide you through the process and provide information on the available upgrade options.

10. Is Wi-Fi available on Air France flights?

Yes, Air France provides Wi-Fi connectivity on selected flights. You can check if your flight offers Wi-Fi by visiting the Air France website or contacting their customer service team for more information.