0844 2097 487

Calls to this number cost 7p / minute plus your network operator’s access charge.

About Age UK Customer Service

Age UK is a leading charity in the United Kingdom that provides support and services for older people. As a trusted organisation, Age UK focuses on enhancing the lives of older individuals by offering a range of products and services, such as social activities, companionship, financial advice, health programs, and care services. The customer service team at Age UK plays a crucial role in ensuring that individuals receive the assistance they need and deserve.

When it comes to contacting Age UK for help or support, customer service is the go-to department. They are well-equipped to handle various queries and concerns, whether it’s discussing service options, seeking advice, or resolving issues. Accessing the Age UK customer service phone number, 08442097487, can be an efficient way to address any concerns and receive the necessary guidance to make informed decisions.

How to Contact Age UK

If you need to get in touch with Age UK, there are several ways to do so:

  • Phone: Call 08442097487 to speak directly with a customer service representative.
  • Email: Send an email to the designated customer support address.
  • Chat: Engage in a live chat with a representative through the Age UK website.
  • Physical Locations: Visit an Age UK branch near you for face-to-face support.
  • Social Media: Reach out to Age UK through their social media profiles.

Opening Hours

8am – 7pm, Every day

Typically, the best times to contact any company’s customer service team is during non-peak hours, such as early morning or late evening. Avoiding weekends and public holidays can also help minimize wait times.

Benefits of Calling the Age UK Contact Number

Calling the Age UK contact number can bring several benefits when seeking assistance. If you’re experiencing technical difficulties, such as setting up healthcare devices or accessing online resources, a customer service representative can provide step-by-step guidance to ease any frustrations.

If you have billing inquiries or need advice on financial matters, contacting Age UK customer service can help you understand the options available to you. Additionally, if you’re interested in exploring the various services and programs offered by Age UK, a phone call can provide you with detailed information and tailored recommendations based on your needs.

The convenience of direct communication allows for a personalized experience, where you can ask specific questions and receive immediate answers, ensuring that you make well-informed decisions regarding your well-being and support.

Age UK – Frequently Asked Questions

1. What types of social activities does Age UK offer?

Age UK provides a wide range of social activities, including group outings, hobby clubs, and leisure programs. These activities promote social connections and help combat loneliness.

2. How can I access financial advice from Age UK?

To access financial advice, you can contact Age UK’s customer service or visit their website to explore the available resources. They offer guidance on pensions, benefits, budgeting, and more.

3. Are Age UK care services available throughout the UK?

Yes, Age UK provides care services across the United Kingdom. They have partnerships with local service providers to ensure reliable and accessible care for older individuals in different regions.

4. Can Age UK assist me with finding suitable accommodation?

Age UK can provide guidance and support in finding suitable accommodation options for older individuals, including assisted living facilities, retirement communities, and home care services.

5. What support does Age UK offer for carers?

Age UK offers support for individuals who are caring for older loved ones. This includes advice, resources, and assistance in navigating the challenges and responsibilities of being a caregiver.

6. How can I get involved with volunteering opportunities through Age UK?

If you’re interested in volunteering with Age UK, you can contact their customer service team or visit their website to explore the available opportunities. They offer various volunteer roles related to companionship, administrative support, and fundraising.

7. Does Age UK offer support for individuals with specific health conditions?

Yes, Age UK provides support for individuals with specific health conditions, including dementia, arthritis, and mental health issues. They offer tailored programs, advice, and resources to help individuals manage these conditions.

8. What should I do if I suspect elder abuse?

If you suspect elder abuse, it is essential to report it immediately. Age UK’s customer service team can provide guidance on the necessary steps to take and connect you with relevant authorities or support organizations to ensure the safety and well-being of the individual.

9. How can I donate to Age UK?

If you wish to make a donation to support Age UK’s valuable work, you can contact their customer service or visit their website for information on different donation methods, including online donations, direct debit, and legacy giving.

10. Can Age UK assist me in finding local support groups?

Yes, Age UK can help you find local support groups in your area. Their customer service representatives can provide information on support groups relevant to your interests or specific needs.