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About Addison Lee
Addison Lee is a leading UK-based transportation company that provides a range of services including private car hire, chauffeur services, and courier services. With a strong focus on customer satisfaction, Addison Lee understands the importance of providing excellent customer service. Whether you have a question about a booking, need support with a technical issue, or have a billing inquiry, contacting Addison Lee’s customer support team is the best way to get the help you need. Their dedicated team is available to assist customers with any queries they may have, ensuring a smooth and hassle-free experience.
How to Contact Addison Lee
If you need to get in touch with Addison Lee for help or support, there are several convenient ways to contact their customer service team:
- Phone: Call the customer service phone number, 08442091595, to speak directly with a representative.
- Email: Send an email to their customer support team for assistance.
- Chat: Access the live chat feature on their website to chat with a support agent in real-time.
- Physical Locations: Visit one of Addison Lee’s physical locations to receive in-person assistance.
- Social Media: Reach out to Addison Lee through their social media profiles for quick responses.
9am – 5pm, Monday – Friday
As a general rule, the best time to contact companies for support is during their regular business hours. These hours typically fall between 9 am to 5 pm, Monday to Friday. However, it’s always a good idea to check with Addison Lee for their specific opening hours to ensure you contact them at the most convenient time.
Benefits of Calling Addison Lee Contact Number
Calling the Addison Lee contact number provides several benefits for customers seeking assistance:
- Immediate Support: By calling the customer service phone number, customers can speak directly with a representative and receive immediate assistance for their inquiries.
- Personalized Guidance: The customer service team can provide personalized guidance based on the specific nature of the problem. Whether it’s technical support, billing inquiries, or sales assistance, they have the knowledge and expertise to address a wide range of issues.
- Efficient Problem Resolution: By speaking directly with a representative, issues can often be resolved more efficiently than through other channels of support.
Addison Lee – Frequently Asked Questions
1. What services does Addison Lee provide?
Addison Lee provides private car hire, chauffeur services, and courier services.
2. How can I book a ride with Addison Lee?
To book a ride with Addison Lee, you can use their mobile app, website, or call their customer service phone number.
3. How can I track my booking with Addison Lee?
You can track your booking using the tracking feature on the Addison Lee mobile app or website.
4. Are there any extra charges for booking during peak hours?
Yes, depending on the time and location, there may be extra charges for bookings made during peak hours. It’s recommended to check Addison Lee’s website or contact their customer service for specific details.
5. How can I update or cancel my booking?
You can update or cancel your booking by logging into your Addison Lee account on the website or app. Alternatively, you can contact their customer service for assistance.
6. What payment options are available with Addison Lee?
Addison Lee accepts various payment methods, including credit/debit cards and mobile payment options like Apple Pay.
7. What should I do if my Addison Lee ride is late?
If your Addison Lee ride is late, you can contact their customer service team for assistance. They will provide updates and help resolve any issues promptly.
8. How can I provide feedback about my Addison Lee experience?
You can provide feedback about your Addison Lee experience through their website or app. They value customer feedback and use it to improve their services.
9. Is Addison Lee available in all cities in the UK?
Addison Lee operates in several major cities in the UK, but availability may vary. It’s best to check their website or contact their customer support team for specific locations.
10. What should I do if I have a complaint about Addison Lee’s services?
If you have a complaint about Addison Lee’s services, you can contact their customer support team. They will investigate the issue and work towards a resolution.