0844 2097 535

Calls to this number cost 7p / minute plus your network operator’s access charge.

About 3 Customer Service

Customer service is an essential aspect of any company, and 3 understands the significance of providing excellent support to its customers. As a leading telecommunications company based in the UK, 3 offers a wide range of products and services, including mobile phone plans, broadband, and digital TV.

Whether you have questions about your bill, need technical assistance, or require help with your account, contacting 3 Customer Service is crucial. The customer service phone number, 08442097535, is the most efficient way to get in touch and receive the assistance you need.

How to Contact 3

There are various ways to reach out to 3 for support. Here are the different contact channels available:

  • Phone: Call the customer service phone number, 08442097535, to speak with a representative directly.
  • Email: Send an email to the designated customer support address.
  • Chat: Access the live chat feature on the 3 website for real-time assistance.
  • Physical Locations: Visit one of the 3 stores to get face-to-face support.
  • Social Media: Reach out to 3 through their social media profiles.

Opening Hours

8am – 8pm, Monday – Friday | 9am – 6pm, Saturday – Sunday It’s worth noting that most companies experience higher call volumes during peak hours, such as early mornings or lunch breaks. Therefore, it may be more convenient to contact 3 outside of these times for a quicker response.

Benefits of Calling 3 Contact Number

Calling the 3 contact number offers several benefits when seeking assistance. By speaking with a representative directly, you can receive immediate support tailored to your specific problem or situation. Whether you need technical support for your device, have questions about your bill, or require assistance with a sales inquiry, the customer service team at 3 is available to help.

By calling 08442097535, you can bypass waiting times associated with other support channels and receive a prompt solution to your issue. The knowledgeable staff at 3 are trained to handle a wide range of customer inquiries, ensuring a smooth and satisfactory resolution.

3 – Frequently Asked Questions

1. How can I check my 3 account balance?

To check your 3 account balance, you can dial the appropriate code or log in to your online account via the 3 website or mobile app.

2. What should I do if I lose my phone?

If you lose your phone, it’s important to contact 3’s customer service immediately to report the loss and suspend your services. They can guide you through the process of replacing your SIM card or device.

3. How can I upgrade my mobile plan with 3?

To upgrade your mobile plan with 3, you can either contact their customer service team or log in to your online account to explore available options.

4. What payment methods does 3 accept?

3 accepts various payment methods, including credit or debit cards, direct debit, and online banking transfers. They provide flexibility to choose a payment option that suits your preferences.

5. Are there any additional fees for international calls?

International call rates may vary depending on the destination. It’s advisable to check with 3’s customer service to understand the applicable charges and any available international calling plans.

6. How can I set up my voicemail with 3?

To set up your voicemail with 3, you can follow the instructions provided in the user manual that came with your device. Alternatively, you can contact 3’s customer service team for assistance.

7. What do I do if I experience network coverage issues?

If you’re experiencing network coverage issues, try restarting your device or moving to a different location. If the problem persists, reach out to 3’s customer service for further troubleshooting steps and guidance.

8. How can I track the delivery of my new device?

To track the delivery of your new device, you can use the tracking number provided in the notification email or message sent by 3. If you encounter any issues, contact their customer service team for assistance.

9. Can I change my billing address online?

Yes, you can change your billing address online by logging in to your 3 account and updating your personal details. If you encounter any difficulties, reach out to 3’s customer service for guidance.

10. How can I cancel my 3 contract?

To cancel your 3 contract, it’s recommended to contact their customer service team directly. They will guide you through the cancellation process and provide the necessary information regarding any termination fees or requirements.